Frequently Asked Questions
Meet & Greet
With a recent increase in requests, we prefer Meet & Greet sessions to be by appointment.
Request an appointment between 9-11am & 3-5pm any day of the week or weekend.
Vaccinations
An up to date vaccination or Titre test is required for the duration of the stay.
Please ensure your vacination record is available to view when booking your dog into stay with us.
We do not require your dog to hsve the Kennel Cough vaccine. However if you choose to have this, as the vaccination is live - they must receive this two weeks prior to the start of their stay.
Kennel Cough
The Kennel Cough vaccination is not mandatory; the choice to administer is yours.
If you suspect your dog has kennel cough or has had kennel cough, we require 6 weeks with no symptoms before they stay with us.
If, on arrival we suspect your dog has kennel cough, we are within our rights to refuse the booking.
Cancellations
We don't take deposits prior to your stay with us.
Any cancellations or changes to your booking MUST be agreed with 48 hours, if this is not adhered too you will be required to pay the full booking amount.
We are a busy facility with a waiting list, if cancellations are not agreed within this time frame it results in a loss of income.
Trips to the paddock
Each dog goes into the paddock four times a day,
This is an off lead runaround with a team member.
Times 7am - 11am - 3pm - 7pm
Veterinary Cover
We are registered with Vets 4 Pets Companion Care Vets in Leighton Buzzard.
In case of emergency or we feel it necessary for your dog to visit a vet, we will contact your listed veterinarian. If unavailable, we reserve the right to seek care from our affiliated vet at your
expense.
What should I bring?
Bring anything that will make your dogs stay as comfortable and like home as can be.
Bedding, toys and their own food.
Restricted Breeds
For the safety and well-being of all our guests and staff, we do not accept XL Bullies or other breeds classified under current UK government legislation as dangerous or restricted.
While we understand that individual dogs may have different temperaments, our policy is based on legal requirements and the need to ensure a safe, secure environment for all animals in our
care.
We appreciate your understanding and cooperation
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